Competence Center

If you want to change the product details, please keep in mind that some of the information can’t be edited. This mainly applies to mandatory fields, and is due to technical limitations.

Product data updates require uploading the entire data set which, in turn, involves deleting all product information and sales details beforehand.

Product data feed fields that cannot be edited

• Product ID (Product.Seller.ProductID) e.g. 1335999
• MPN (ATT.GLOBAL.Manufacturer.AID) e.g. XT-12345
• Brand name (ATT.GLOBAL.Brandname) e.g. VOLTCRAFT
• Sales unit (Product.BaseUnit) e.g. cardboard box
• Sales unit content (ATT.GLOBAL.NoCUperOU) e.g. 10
• Content quantity (ATT.GLOBAL.NOCuperOU_Unit) e.g. pcs
• Optional field: EAN (Product.EAN.Main_MP) e.g. 4260598531959

How to delete sales details and product data

Deleting sales details

1. Identify the products that need to be deleted prior to making a change to a mandatory field (see also upload and conversion error reports). Use product IDs to find the relevant products.
2. Create a sales details deletion file, e.g. as part of your scheduled sales details updates. Enter “delete” in the “Update/Delete” column.
3. Go to “My Inventory”, and choose “Import from file” to automatically or manually upload the deletion file as you usually do. Set the import mode to “Normal”.
4. Check whether the upload contains any errors (“Import from file” > “Check sales details import”). 

Deleting product data

1. Basically, you can complete this step any time after deleting the sales details.
2. Create a deletion file for the relevant products. Enter “invalidate” in the “Product invalidation marker” column.                                                   
3. If you use our upload template, go to “My Inventory” and choose “Import from file”, to automatically or manually upload the deletion file.
4. If you use Mapping, you need to map the “Product invalidation marker” column value employing the configuration assistant. Afterwards, upload the file either automatically or manually (see 2).
5. Check whether the upload contains any errors (“Import from file” > “Check sales details import”).
6. Product data will be deleted overnight (N.B. For a product to be displayed on the gateway, you also need to create the according sales details).

Creating new product data

After the relevant products have been deleted overnight, create new product data and sales details data as you usually do.

Please check internally how to delete sales details and product data at regular intervals.

You also need to delete product data if you want to remove products from your product range. This makes sure that the relevant content won’t no longer display on the webshop pages.