Content & Compliance
Legal & Compliance
From now on, data quality deficiencies related to partners' SKUs will be reported in dedicated attributes. This information is made available to our partners in the Product Check Dashboard. The objective of the dashboard is for partners to take ownership of and address deficiencies. Ultimately, this should increase the quality of the platform content and improve the customer experience.
2. Structure
2.1 Product Content
2.1.1 Overview
Products that are subject to a qualitative defect are displayed in the Product Content section. The defect type describes the defect status of the product.
One overarching view "Error Types" is provided to you in bar chart form. The view shows the number of products per content error.
2.1.1.1 Error Types
Error types describe information that represents problems with the product content.
2.1.1.2 General Overview
Below the type overview is a total overview of all products of the seller that have at least one content error.
Dimension |
Definition |
Seller Product ID |
Unique ID of the seller's product. |
Brand |
Brand assigned to the product. |
Error Type |
Identified quality defect in the specific product. |
2.2 Product Compliance
2.2.1 Overview
The Product Compliance section displays products that are subject to a legal defect. The defect type describes the defect status of the product.
One overarching view "Error Types" is provided to you in bar chart form. The view shows the number of products per compliance error.
2.2.1.1 Error types
Error types describe information that represents problems in product compliance.
2.2.1.2 General overview
Below the type overview is a total overview of all your products that have at least one compliance error.
Dimension |
Definition |
Seller Product ID |
Unique ID of the seller's product. |
Error Type |
Identified error in the specific product. |
2.3 Platform-specific product bans
2.3.1 Overview
This section displays products that are currently subject to a platform-specific sales ban. The error type describes the defect status.
2.3.1.1 General overview
Under the type overview you will find a complete overview of all your products that are subject to a sales ban.
Dimension |
Definition |
Seller Product ID |
Unique ID of your product. |
Fehlertyp |
Identified error for the specific product. |
2.4 List of possible Content & Compliance error states
Error |
Process type |
wrong category |
manually inserted / automated deleted |
wrong brand |
manually inserted / automated deleted |
usage of illegal terms |
completely automated |
seller specific content in product content |
completely manual |
offer condition in product data |
completely manual |
not authorized to supply products for this brand |
completely manual |
NoName / internal GTIN combination |
completely manual |
missing warranty terms |
completely automated |
missing repairability info (fr only) |
completely automated |
missing EEK data |
completely automated |
incorrect variant value |
completely manual |
incorrect sales unit |
manually inserted / automated deleted |
incorrect sales tax rate |
completely manual |
incorrect safety instructions (symbol, note, MSDS) |
completely manual |
incorrect product description (incl. technical data) |
completely manual |
incorrect picture |
manually inserted / automated deleted |
incorrect MPN |
completely manual |
incorrect language |
completely manual |
incorrect GTIN/EAN |
completely manual |
incorrect energy efficiency class |
completely manual |
incorrect documents |
completely manual |
incorrect content quantity |
completely manual |
impermissible primary image (placeholder) |
manually inserted / automated deleted |
3. Important dashboard functions
3.1 Filtering
A date filter is available at the top left page. This filter affects all dashboards.
3.2 Download
By clicking on the 3 dots at the top right of each chart, you have the opportunity to download the corresponding data. It is possible to export the data as Excel, CSV or jpg.
