Managing Invoices

Payments & Fees

This article provides you with some useful information on your billing cycle invoice documents and the customer invoices of the orders.

1. Invoice documents generated in the billing cycle

You will receive a PDF invoice with each billing cycle, provided that orders are ready for payment. In addition to the commissions including tax, the invoice also contains the monthly fee for participation on the Marketplace once per month.

It is also possible to download the details of the invoiced transactions as a csv file in the Mirakl Back Office. (“Accounting” → “Transaction history”)

The following documents are available fot download via “Accounting” → “Billing and documents” → “Billing cycles”:

  • Order file → csv file with all orders that were invoiced in the relevant billing cycle
  • Summary of transactions → PDF file with all orders that were invoiced in the relevant billing cycle
  • Associated documents → Link to the invoice, which is available for download there. You can also access the invoice via the Accounting documents tab.
  • Transaction history → There you will find all orders that were invoiced in the relevant billing cycle.

The following download are available via “Accounting” → “Transaction history”:

  • Invoice
  • Csv file with all transactions since the start of your activity on the Marketplace (can be filtered using the filter setting “Date of billing period”), divided into:
    • Subscription fees (wenn im vorliegenden Billing Cycle mit abgerechnet → maximal einmal im Monat)
    • Subscription taxes (wenn im vorliegenden Billing Cycle mit abgerechnet → maximal einmal im Monat)
    • Order amount
    • Taxes on order amount
    • Shipping costs of the order
    • Taxes on the shipping costs of the order
    • Commission
    • Commission taxes

As the contract of sale is between you and the customer, the tax responsibility (deduction of taxes) is your duty.

2. Invoices for the orders

  1. You do not need to pay attention to the WPS payment reference ID on the customer invoices. This is used for internal processes at Conrad Electronic and the payment service provider Concentrix.

  2. Your own generated invoice may not be sent to customers. The customer must always pay to the conditions on the white label invoice generated in Mirakl by our payment service provider Concentrix.

  3. The white label invoice (WLI) generated in Mirakl is the leading invoice, which is why you must prevent the printing of your own invoices. To do this, define an internal process suitable for your system in consultation with your auditor.

  4. The generated invoices are available to you as a PDF file in the Mirakl Back Office and can be downloaded either manually or automatically via API. These are sent by Concentrix to the customer by e-mail and to you in BCC (e-mail address that you have stored in the Mirakl contact details).

  5. The invoices are available to you in Mirakl until the end of the statutory storage obligation period.