(*Conrad customers link to product catalogue via an Open Catalog Interface, OCI)

By providing a direct digital interface, we at Conrad help you simplify complex procurement scenarios. In so doing, we give you access to an audience consisting of medium-sized businesses, well-known corporations and public services. Means you are able to cater for customers who forming a one-to-one business relationship with tends to be notoriously difficult or outright impossible (with 3000 active interfaces in Germany alone in 2023).  

This “sales channel” is entirely different from our marketplace, both in terms of what customers expect from you and in the way it works.

This is why we’ve compiled information about the requirements and some of the main steps involved in the process. If you’ve any questions before or after you’ve set up the interface, our specialist teams will be glad to answer them.  

If you want to become one of our marketplace sellers, you need to demonstrate high standards when it comes to order fulfilment and the products you supply. It will be our Business Development and Partner Success Management teams who will recommend you to the Supplier Management section responsible for your product category.

As for your products, you need to ensure maximum availability, strict adherence to delivery schedules, excellent sales terms and conditions, free shipment and overall compliance with Conrad policies.

• Provide relevant delivery note information, such as the customer order reference and any other details, if applicable. There are four entire lines available for information relevant to both the customer and the parcel delivery service.

• No personalised delivery notes. No company logos, taglines etc. The only thing you need to display are the address the order ships from, to enable item returns. Your invoice will be paid by Conrad. The order recipient is a Conrad customer.

• Priority processing of orders. Just like when using the Fast Line at an airport check-in, OCI orders must be undergo priority processing.

In the event of non-compliance, our Business Sales team reserves the right to remove the respective seller from one or all of our catalogues available to customers.